Criticise

Continuing on from my last article I want to speak again about choosing your words carefully in your dealings with others. Very often, just re-arranging the words we use can dramatically change their impact on others. In Dale Carnegie’s book How to Win Friends and influence People, he advises that “changing one three letter word can often spell the difference between failure and success in changing people without giving offence or arousing resentment”. In my last article I spoke about how to approach giving constructive criticism, i.e.. start by giving sincere praise Read more